Why Electronic Document Management?
Access to information is critical to providing superior customer service and running an efficient and productive organization. Technology continues to revolutionize the way we do business, and one of the most dramatic changes is the move from paper to electronic documents.
The ability to share documents has several advantages:
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Issues can be resolved more effectively by reducing the time and physical effort required to communicate and move between departments.
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When talking to customers, questions can be answered instantly, as information such as specifications, material data safety sheets, and assembly instructions, are available on screen without leaving one’s desk.
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Because they are available online, the need to print or copy documents is dramatically reduced, saving time and money.
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No more lost or mislaid files.
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Staff is freed from the drudgery of paper filing -- and the inherent risk of mis-filing.
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Scanned Paper and PC-generated files received from any source (mail, email or fax) be viewed or actioned by any user or users simultaneously across a network or web.
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Storing documents electronically means you have an "automatic" disaster recovery plan in place. In the event of a physical disaster, a "restore from backup" operation.
If you have questions about how you can use PowerShift's advanced document management features, contact the Qantel Helpdesk or call us at 630.300.6999 for more information.
